Social

Information on social media, including on-line reputation management, customer reviews, comments, feedback

Dealing With Online Customer Reviews

One of the big things any small business needs to handle is customer reviews. It can be a bit harder online since pretty much anyone, at any time can put a review up about you without your knowledge. The best thing you can do, as a small business is to …

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Missed Opportunity

A couple of weeks back, my wife was hit while driving my car. Nothing major and no one was hurt but we needed to have some body work done on the car. I took it to probably one of the better known shops here in town. They did a great …

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A Cool Way to Follow Conferences

Have you been to any conferences lately? Can’t go because of time or money? No problem. There are number of conferences that are going on, have gone on, or coming up and a great way to find out what is happening is to follow them on Twitter. I have been …

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Who You Gonna Call?

Today I have the pleasure of interviewing Tim Tracey of YouGottaCall.com Q. So Tim, lets start with the basics, what is YouGottaCall? A. YouGottaCall.com is a free, web-based word-of-mouth referral service that benefits consumers, the local businesses they trust and the community. Our unique process has pending patent protection. Q. …

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Don’t Waste Time in Haste-Social Media Tips & Tricks

Today we have a guest post from Ben Johnson of Logoinn. They provide custom logo design services and are based in the UK.  As a side note, if anyone else is interested in being a guest blogger here at LocalBizBits, just let me know. Thanks for the article Ben. ========= …

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Predictions….

Well 2010 is well under way. Why am I talking about predictions in Feb?  LOL. There are a number of good articles that have been published I wanted to summarize them here. As a small business, you need to keep an eye on trends and patterns and see where and …

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Local City-Specific Biz Coupons Through Twitter

Got a press release from Kevin Leu at MerchantCircle today about Merchant Circle now providing coupons via Twitter pages…very interesting. From the press release/blog: To further increase local business exposure online, MerchantCircle also announces the first-ever local city coupon Twitter feed. Merchant-built coupons are now automatically fed to city-specific Twitter …

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